Our Services
Fully Managed Chat Moderation
- Professional coverage. Emotional intelligence. 24/7 performance.
- Real-time, multilingual moderation aligned with brand tone and legal standards
- Moderation logs are audit-ready for GDPR, KYC/AML, and tax compliance
- Emotional scripts, character personas, and digital experience design to drive engagement

Subagency & Moderator Network Management
- Full lifecycle coordination: onboarding, KYC, tax/legal documentation
- Monitoring dependency ratios and renewing IDs in high-risk zones
- Transparent subcontractor reporting and structured independent contractor contracts

Legal Frameworks & Risk Mitigation
- Ready-to-use contract frameworks for moderators, agencies, and platform operators
- Audit-ready compliance center: hosting structured contracts, penalties, and tax-date documentation

Quality-Managed AI Training Data
- Conversational datasets collected with explicit consent, anonymized and contractually verified
- Structured annotation pipelines with sampling, calibration, and transparent error rates
- Client audit logs, error KPIs, and compliance governance for GDPR, CCPA, and IRS standards
- Legal onboarding for annotators via same AML/KYC systems used for moderators

Global Operations. Full Legal Alignment. AI-Ready Compliance.
We operate internationally across adult and fan-based chat platforms, supported by a fully documented legal structure and a dedicated compliance center. Our contracts, governance frameworks, and risk controls are reviewed and updated monthly in collaboration with U.S. and EU legal counsel.
We ensure full alignment with major regulatory frameworks, including the GDPR, the EU and UK Digital Services Acts, and U.S. tax and self-employment laws.
Our AI data governance model includes strict anonymization protocols, consent-based data pipelines, detailed audit trails, and performance tracking via error-rate KPIs — enabling responsible, high-quality data use for training and automation.
Real Clients. Real Compliance. Real Results.
Discover how Phoenixx.chat transforms operational risk into structured, scalable success. Our clients range from international platforms to local agencies—and each has faced the same challenge: how to moderate at scale without violating tax, labor, or data protection laws.
Explore our in-depth case studies and see how Phoenixx delivered real-world solutions across Europe and beyond.